Get help

Where to ask for help with KC7, by speed and topic.

Pick the channel that matches your question.

Discord (fastest for general questions)

The KC7 Discord is the fastest way to reach hosts and staff. Use it for general questions, "is anyone else seeing this?", and quick troubleshooting.

Join the KC7 Discord

You'll find help from hosts who've run the same module, technical support from KC7 staff, stories from other events, and announcements about new modules and platform changes.

Email support (account-specific issues)

Write to events@kc7cyber.com for anything tied to your account, your event approval, or a technical problem you can't resolve from the docs.

Use email for:

  • Account and tenant questions

  • Event approval status

  • Technical issues and bug reports

  • Billing questions

Expect a reply within 24 to 48 hours on business days.

Search the docs

Most common questions are already answered:

Share feedback and contribute

Host feedback shapes the modules, the platform, and these docs. Tell us what worked, what didn't, and what you'd like to see next.

When reporting a bug, include the game name, what you expected, what happened, and a screenshot if you have one.

Help other hosts

  • Answer questions in Discord when you can. Hosts learn fastest from other hosts.

  • Share what worked at your event β€” photos, attendance, format, what you'd change.

  • Tell people about KC7 if it fit your group.

Contribute to the project

Want to write modules, build scenarios, or moderate the community? See Volunteer with KC7.

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