Where to ask for help with KC7, by speed and topic.
Pick the channel that matches your question.
The KC7 Discord is the fastest way to reach hosts and staff. Use it for general questions, "is anyone else seeing this?", and quick troubleshooting.
You'll find help from hosts who've run the same module, technical support from KC7 staff, stories from other events, and announcements about new modules and platform changes.
Write to events@kc7cyber.com for anything tied to your account, your event approval, or a technical problem you can't resolve from the docs.
Use email for:
Account and tenant questions
Event approval status
Technical issues and bug reports
Billing questions
Expect a reply within 24 to 48 hours on business days.
Most common questions are already answered:
Host feedback shapes the modules, the platform, and these docs. Tell us what worked, what didn't, and what you'd like to see next.
Post in the KC7 Discord for quick questions and informal feedback.
Email events@kc7cyber.com for bug reports, account issues, or longer suggestions.
When reporting a bug, include the game name, what you expected, what happened, and a screenshot if you have one.
Answer questions in Discord when you can. Hosts learn fastest from other hosts.
Share what worked at your event — photos, attendance, format, what you'd change.
Tell people about KC7 if it fit your group.
Want to write modules, build scenarios, or moderate the community? See Volunteer with KC7.
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