> For the complete documentation index, see [llms.txt](https://docs.kc7cyber.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kc7cyber.com/community/getting-help.md).

# Get help

Pick the channel that matches your question.

## Discord (fastest for general questions)

The KC7 Discord is the fastest way to reach hosts and staff. Use it for general questions, "is anyone else seeing this?", and quick troubleshooting.

<a href="https://discord.gg/kc7cyber" class="button primary" data-icon="discord">Join the KC7 Discord</a>

You'll find help from hosts who've run the same module, technical support from KC7 staff, stories from other events, and announcements about new modules and platform changes.

## Email support (account-specific issues)

Write to [**events@kc7cyber.com**](mailto:events@kc7cyber.com) for anything tied to your account, your event approval, or a technical problem you can't resolve from the docs.

Use email for:

* Account and tenant questions
* Event approval status
* Technical issues and bug reports
* Billing questions

Expect a reply within 24 to 48 hours on business days.

## Search the docs

Most common questions are already answered:

* [Event FAQs](/event-resources/faq.md)
* [Tenant FAQs](/manage-your-tenant/faq.md)
* [Troubleshooting guide](/event-resources/troubleshooting.md)

## Share feedback and contribute

Host feedback shapes the modules, the platform, and these docs. Tell us what worked, what didn't, and what you'd like to see next.

* Post in the [KC7 Discord](https://discord.gg/kc7cyber) for quick questions and informal feedback.
* Email <events@kc7cyber.com> for bug reports, account issues, or longer suggestions.

When reporting a bug, include the game name, what you expected, what happened, and a screenshot if you have one.

### Help other hosts

* Answer questions in Discord when you can. Hosts learn fastest from other hosts.
* Share what worked at your event — photos, attendance, format, what you'd change.
* Tell people about KC7 if it fit your group.

### Contribute to the project

Want to write modules, build scenarios, or moderate the community? See [Volunteer with KC7](/volunteering/coming-soon.md).


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.kc7cyber.com/community/getting-help.md?ask=<question>&goal=<endgoal>
```

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